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I complained about a situation which I had addressed in the Belleville location involving switching to "pristine condition" smaller bottles at the counter several times. Large ones were getting too heavy to carry for me. Within an hour I received a phone call from Crystal Martin at Culligan in Belleville. My problem was discussed, she called me back at noon the next day, Tuesday and I went and purchased my 3 new small size bottles, pristine as requested. Too often we are quick to complain but I like to give credit and thanks when people make things like this customer service. Thanks to Culligan...20 years with them and still great product and service.

We are so impressed with the services you provide your customers. All my friends cannot believe it!
My husband had a quadruple bypass & could not lift for 3 months and I can’t lift either.
We had the delivery and installation by Mark. He was so wonderful and kind.
We could rely on him, it made our life easier.
Thank you for your special staff.

P.S. Now we should be OK for the next shipment.
Thank you Mark!

I can say nothing bad in regards to our recent installation of a new water softener and reverse osmosis system in a new house. Dave came out and took the time to properly explain what was in our best interest for the water that we have. He thoroughly explained the system, how it works, the maintenance, warranties, finance options, and was never once pushy about an of it. He allowed myself, and my husband, the time to think it over and decide.

The installers went above and beyond with fitting us in quickly! They were in and out in no time, explained the system again to us, helped us with any questions we have at the time, and did a few extra little things, making sure it was perfect for us!

I would highly recommended this crew for any work regarding water, for drinking and softening, and will not hesitate to call them when we move to a new house!

I just wanted to say thank you so much for selling us the water system! We are very happy with it, the taste and freshness and are relieved to know it's taken care of. Thanks for putting in your work and time and looking forward to future services with Culligan.

Good afternoon David. I wanted to take the time to personally thank you for your customer service, your honesty, and professionalism. Candice and I could not be happier with the service that has been given by Culligan. From your handshake introduction to your contagious enthusiasm, it was a delight and pleasure to have met you. Your installation was given praise for its trademark accuracy and cleanliness by our plumber who is here currently doing work. In a world where negativity is at an all time high, and unsatisfactory is always freely expressed, Candice and I felt eager to express our pleasure with you David and the company you work for. You are a definite asset to CULLIGAN, they are lucky to have you as the face of their company. We will refer you to anyone who will listen, and you have earned our trust and business on some of our other homes. Thanks again.

Just a little note to tell you how pleased we are with the new water system we purchased from Culligan. Directly after the new system was hooked up, we had clear water, with no odour. It has also been wonderful to be able to clean the bathrooms and not have any more yellow staining from the water. I will definitely recommend Culligan to my friends and family.

I had the most pleasant experience dealing with you, Andy. Thank you! He arrived on time, was professional - and most of all honest. He did not sell me something which I did not need! He was thorough, clear in explaining my 'mini water processing plant' that resides in my basement. Andy provided me with a solution (a maintenance plan) to ensure that my water would be the healthiest, least smelly possible, and easily maintained by a 'single, city gal living in the county.' Thank you Andy - and thank you Culligan Water. I should have done this 5 years ago.

Mark, thanks for the great service you provided us with reference to our water-softener tank, etc. We are pleased with the excellent work you did and the clean-up after. The system is working well and the water is much nicer to the feel. Thanks again. If any more problems come up, you will be the first I call for assistance.

Just a note to tell you that today, Andy came to check whether or not it
 would be suitable for us to upgrade to a new water softener. He is most 
engaging and very, very helpful. He understood our concern with slippery
 water, and suggested an upgrade that would help resolve the problem. He
 tested the water, checked on the current softener, and presented our
 alternatives. He is forthright, does not 'play games,' and so conveys a 
company that can be trusted. Congratulations on having such an employee!

We recently had a water softener, UV light, filter, and RO tap installed at our new property in Trent Hills. I'm very happy with the speed and quality of service that David Burke provided to us; he gave lots of information, was very friendly, and went out of his way to make sure we had everything we needed to make a decision and get the service we needed. We've had the system for about a month now and we're still very happy that we got it!

I want to thank you very much for spending the time with us at our home water testing. I thought your demonstrations and your knowledge about not only Culligan's products but about water quality in general was excellent. Not only were you able to show us what we were living with regarding our water purity, but you were able to recommend a water softener that could address all of our water issues, including sulphur smell, iron, and hard water. You explained in detail how the product you recommended works, and you were able to set us up with an affordable monthly plan. We have been proud owners of a Culligan product and have never been happier with our water. Not only do I use less cleaning products, I no longer have stained appliances and clothing. So thank you very much, Andy, for making a difference in our lives - who knew water quality could matter so much?

Dave Burke showed up promptly and did an excellent presentation describing clearly all our options. He was a real gentleman. He followed up quickly after installation to make sure all went smoothly.

Terry did an expert installation. He has serviced us for years. Both these gentlemen are a credit to Culligan. I highly recommend this company.

I just want to be sure that you read this in regards to the great service we have received. I think you should forward this to the employees who serviced here as well as Andy, the sales rep. I just wanted to make sure that praise is actually looked at and received by the people who went the extra way to know how good they are.

I was driving to work when I saw one of your truck driver’s doing a nice thing. Your driver got out of his truck to help a man retrieve either a tonneau cover or box liner that had blown out of the back of his F-150 truck. It had blown clear across the intersection! He had to really hustle to get back in his truck as the light turned green. It was nice to see your driver going out of his way to be a good citizen! I was truly impressed!

We’ve had our water softener for a few weeks now and I can’t believe the difference in our water. It’s great and my whole family is loving it. Thank you so much for being so professional and kind when you came out to the house. You didn’t even seem to notice that my kids kept bugging us lol When Terry came to do the install it was a crazy hot day. He was so quick at his job and cleaned up everything afterward. I wish every company that I had to deal with had the customer service and follow up afterward that Culligan has.
Thank you again so much!

Just a note to tell you that today, Andy came to check whether or not it
 would be suitable for us to upgrade to a new water softener. He is most 
engaging and very, very helpful. He understood our concern with slippery
 water, and suggested an upgrade that would help resolve the problem. He
 tested the water, checked on the current softener, and presented our
 alternatives. He is forthright, does not 'play games,' and so conveys a 
company that can be trusted. Congratulations on having such an employee!

Just a little note to tell you how pleased we are with the new water system we purchased from Culligan. Directly after the new system was hooked up, we had clear water, with no odour. It has also been wonderful to be able to clean the bathrooms and not have any more yellow staining from the water. I will definitely recommend Culligan to my friends and family.

Mark, thanks for the great service you provided us with reference to our water-softener tank, etc. We are pleased with the excellent work you did and the clean-up after. The system is working well and the water is much nicer to the feel. Thanks again. If any more problems come up, you will be the first I call for assistance.

Dave Burke showed up promptly and did an excellent presentation describing clearly all our options. He was a real gentleman. He followed up quickly after installation to make sure all went smoothly.

Terry did an expert installation. He has serviced us for years. Both these gentlemen are a credit to Culligan. I highly recommend this company.

We’ve had our water softener for a few weeks now and I can’t believe the difference in our water. It’s great and my whole family is loving it. Thank you so much for being so professional and kind when you came out to the house. You didn’t even seem to notice that my kids kept bugging us lol When Terry came to do the install it was a crazy hot day. He was so quick at his job and cleaned up everything afterward. I wish every company that I had to deal with had the customer service and follow up afterward that Culligan has.
Thank you again so much!

I want to thank you very much for spending the time with us at our home water testing. I thought your demonstrations and your knowledge about not only Culligan's products but about water quality in general was excellent. Not only were you able to show us what we were living with regarding our water purity, but you were able to recommend a water softener that could address all of our water issues, including sulphur smell, iron, and hard water. You explained in detail how the product you recommended works, and you were able to set us up with an affordable monthly plan. We have been proud owners of a Culligan product and have never been happier with our water. Not only do I use less cleaning products, I no longer have stained appliances and clothing. So thank you very much, Andy, for making a difference in our lives - who knew water quality could matter so much?

I had the most pleasant experience dealing with you, Andy. Thank you! He arrived on time, was professional - and most of all honest. He did not sell me something which I did not need! He was thorough, clear in explaining my 'mini water processing plant' that resides in my basement. Andy provided me with a solution (a maintenance plan) to ensure that my water would be the healthiest, least smelly possible, and easily maintained by a 'single, city gal living in the county.' Thank you Andy - and thank you Culligan Water. I should have done this 5 years ago.

I was driving to work when I saw one of your truck driver’s doing a nice thing. Your driver got out of his truck to help a man retrieve either a tonneau cover or box liner that had blown out of the back of his F-150 truck. It had blown clear across the intersection! He had to really hustle to get back in his truck as the light turned green. It was nice to see your driver going out of his way to be a good citizen! I was truly impressed!

Good afternoon David. I wanted to take the time to personally thank you for your customer service, your honesty, and professionalism. Candice and I could not be happier with the service that has been given by Culligan. From your handshake introduction to your contagious enthusiasm, it was a delight and pleasure to have met you. Your installation was given praise for its trademark accuracy and cleanliness by our plumber who is here currently doing work. In a world where negativity is at an all time high, and unsatisfactory is always freely expressed, Candice and I felt eager to express our pleasure with you David and the company you work for. You are a definite asset to CULLIGAN, they are lucky to have you as the face of their company. We will refer you to anyone who will listen, and you have earned our trust and business on some of our other homes. Thanks again.

I just want to be sure that you read this in regards to the great service we have received. I think you should forward this to the employees who serviced here as well as Andy, the sales rep. I just wanted to make sure that praise is actually looked at and received by the people who went the extra way to know how good they are.

We are so impressed with the services you provide your customers. All my friends cannot believe it!
My husband had a quadruple bypass & could not lift for 3 months and I can’t lift either.
We had the delivery and installation by Mark. He was so wonderful and kind.
We could rely on him, it made our life easier.
Thank you for your special staff.

P.S. Now we should be OK for the next shipment.
Thank you Mark!

I can say nothing bad in regards to our recent installation of a new water softener and reverse osmosis system in a new house. Dave came out and took the time to properly explain what was in our best interest for the water that we have. He thoroughly explained the system, how it works, the maintenance, warranties, finance options, and was never once pushy about an of it. He allowed myself, and my husband, the time to think it over and decide.

The installers went above and beyond with fitting us in quickly! They were in and out in no time, explained the system again to us, helped us with any questions we have at the time, and did a few extra little things, making sure it was perfect for us!

I would highly recommended this crew for any work regarding water, for drinking and softening, and will not hesitate to call them when we move to a new house!

I complained about a situation which I had addressed in the Belleville location involving switching to "pristine condition" smaller bottles at the counter several times. Large ones were getting too heavy to carry for me. Within an hour I received a phone call from Crystal Martin at Culligan in Belleville. My problem was discussed, she called me back at noon the next day, Tuesday and I went and purchased my 3 new small size bottles, pristine as requested. Too often we are quick to complain but I like to give credit and thanks when people make things like this customer service. Thanks to Culligan...20 years with them and still great product and service.

I just wanted to say thank you so much for selling us the water system! We are very happy with it, the taste and freshness and are relieved to know it's taken care of. Thanks for putting in your work and time and looking forward to future services with Culligan.

We recently had a water softener, UV light, filter, and RO tap installed at our new property in Trent Hills. I'm very happy with the speed and quality of service that David Burke provided to us; he gave lots of information, was very friendly, and went out of his way to make sure we had everything we needed to make a decision and get the service we needed. We've had the system for about a month now and we're still very happy that we got it!